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Making a purchase
We accept payment by Visa, Mastercard, Electron, Maestro, Switch,
Delta, American Express, JCB and Solo. You may pay online, using the
secure Protx server - you will see the internationally recognised
'golden padlock' in your browser at the payment stage to reassure you
that your transaction is secure.
You can also order online but elect
to pay by cheque or cash and print a copy to send off with your cheque
or cash(registered post only). Alternatively orders can be placed over
the phone using your credit/debit card, ring 01822 890846 or
07762206861.
If you are shopping from outside the UK
we will charge your card with the pound sterling amount
shown in your receipt; your own credit card company will
convert this to dollars or your own currency, at the rate of
exchange they specify. We therefore have no control over the
eventual amount of local currency you will be charged.
Delivery Charges
Prices applicable to packages up to 500g only - heavier packages and dartboard room items incur additional costs.
UK Mail
First Class Post: £1.50 per order
Recorded First Class Post: £2.00 per order, requires a signature on delivery
Please note that any items sent
other than recorded, Moor Darts will not be held responsible
for loss or non-delivery
Non UK Mail
Europe
Recorded Air Mail: £7.00 per order, requires a signature on delivery
Rest of the world
Recorded Air Mail: £10.00 per order, requires a signature on delivery
Bulk orders and express delivery can be paid for 'at cost',
please contact us for details.
Delivery
of dartboards abroad
Delivery costs must be agreed between the customer and Moor Darts before placing an order for dartboards or other dartboard items which are to be shipped abroad. If agreement is not made before
placing your order we reserve the right to deduct the credit/debit card
transaction fee from any refund that is made if the order is cancelled.
Delivery Schedule
We make every effort to send your order as soon as we can.
Most items from stock are shipped within 24 hours and Royail
Mail deliver within 3 to 5 days. Most
other items are shipped within 3-7 days. If an item is on backorder with
our suppliers, it may take slightly longer, but if it is
likely to take longer than 10 days we will always contact
you to advise you so, and of course you may cancel your
order at any point prior to despatch. We usually send items
within the UK by first class Royal Mail or standard parcel
service, depending on the size. Items sent abroad are
usually sent on a standard airmail service - delivery times
for this vary, but delivery to the US seems to take anything
from 5-20 working days from despatch. We are happy to give
you an 'at cost' quote for express delivery if required. If
you need an item by a specific date, or need to check when
you may expect your order, please email us at
sales@moordarts.co.uk with the details.
Please note that by ordering you are accepting
delivery terms and conditions of our carriers; we do
reserve the right to use any carrier of our choice. Our main
carriers terms and conditions can be provided on request or viewed on
their websites:
Royail Mail/Parcelforce:
http://www.royalmail.com/portal/rm
Back Orders
If your item is not in stock, we will back order for you. If
there is likely to be a delay of more than 10 days or so,
you will always be contacted with the option to cancel your
order if you would rather not wait.
Security: All orders are
processed using WorldPay's secure server, which uses the 128 bit industry standard SSL Certificate.
When entering credit card details note the yellow
padlock in the bottom right of the Internet Explorer
window confirming that your details are being encrypted
before sending to our payment gateway.
Guarantee: If you are not completely satisfied with the
goods you receive you may return them unused within
14 days for a refund. We unfortunately are not able to
refund postage and packing. This will only be refunded
when goods have been incorrectly despatched by us.
Prices: We are not VAT registered and all prices are
therefore gross and VAT is not reclaimable from them.
We reserve the right to alter prices at any
time due to changing conditions.
Contacting us: If you need to contact us you can e-mail
sales@moordarts.co.uk or telephone
us on 01822 890846.
Payment: You may pay by credit card, cheque or cash if
sent by registered post. If paying by cheque the goods
will be despatched as soon as the cheque has been
cleared, about 7 to 10 days.
Privacy Policy
Moor Darts do not and will not disclose any of your
personal information to any third party, at any time, unless
required to do so by law. Cookies are used on this shopping
site to keep track of the contents of your shopping cart
once you have selected an item, to store delivery addresses
if the address book is used and to store your details if you
select the 'Remember Me' Option. We may store your details
in our own database, and use them to contact you with the
occasional catalogue, flyer or special offer, usually via
post or email. If you prefer not to be contacted in this
way, please email
sales@moordarts.co.uk with your details and
you will be immediately removed. Data collected by this site
is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods
delivery purposes.
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